Salesforce launches Agentforce 360 AI platform to boost software products

(Reuters) -Salesforce unveiled its artificial intelligence platform, "Agentforce 360", across the cloud software provider's suite of tools on Monday, aiming to help clients with automation of routine tasks and attract more customers. Software firms are strengthening their products with new features to better compete in the industry where clients are looking to rein in costs by deploying AI agents, which can take actions on behalf of users. (Reporting by Jaspreet Singh in Bengaluru; Editing by Shilpi Majumdar)

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